Jul 07

We are now members of The PRS


STEF-COOKE-LOGOPRS_Logo_high-smallAs members of the AIIC we are now also members of the PRS, one of the three consumer redress schemes authorised by the Department for Communities and Local Government and National Trading Standards Institute, whose role it is to provide fair and reasonable resolutions to disputes between members of the public and property agents and professionals.

smallShould we receive a complaint, the AIIC Complaints Procedure should be followed in the first instance. However, should the complainant feel they have suffered a financial loss, they will be able to seek an independent adjudication and financial redress through the PRS.